Shigiya manufactures and sells metal machine tools, primarily cylindrical grinders, universal grinders and specialized machinery. We offer customized solutions to meet the diverse needs of our customers, whether they are in the automobile, electronics, IT or other businesses. 
At present, Shigiya has obtained ISO certification in two areas – ISO9001, which relates to product quality, and ISO14001, which relates to the environment. Every division in the company is committed to the goals of raising customer satisfaction and reducing the impact on the environment.
This section provides a summary of these efforts.
This section provides a summary of these efforts.
Status of Shigiya’s ISO Certification
| ISO9001(Product quality) | ISO14001(Environment) | |
| Scope of certification | Business activities related to the design, development, manufacturing, sales and installation of cylindrical grinders, specialized grinders and machinery to process hard and brittle materials, as well as related services (repair, maintenance, inspection, and parts supply) | |
| Applicable sites | Headquarters plant, sales and branch offices | |
| Applicable organization | All divisions (excluding affiliated companies) | |
| Date certified | March 1999 | October 2005 |
| Certifying body | Japan Quality Assurance Organization (JQA) | JIC Quality Assurance Ltd. |
| Accrediting body | The Japan Accreditation Board for Conformity Assessment (JAB) | |
The Shigiya quality assurance and environmental management systems (QMS, EMS) are based on QMS, designed to share to the maximum extent possible common items required by ISO. These systems have the following features
- Each management system is, in effect, an integrated system
→No distinction between QMS and EMS operations (documentation and management of records use the same procedures)
→Efficient operation of the systems by the system administrator and the ISO secretariat
→Twelve secondary documents common to QMS and EMS (equal to slightly less than half the number of EMS documents)
→Promotion of efficient and effective audits through multiple internal audits (simultaneous QMS and EMS audits) - ISO procedures are used as a target management tool for the entire company, including business targets
→Systemization of divisional, departmental, and individual target setting and performance measurement
→Contributes to the adoption and strengthening of the PDCA cycle - Expansion of the number of employees certified as internal auditors (around 10% of employees) to broaden the range of ISO promoters
- Digitized management of ISO documentation (paperless management) using the company Intranet (customized software),and use of a digital approval system for the creation and editing of documentation
